Activator as a Tool

To access Activator, you will need your Vault credentials to be active. Log into Vault Promomats at https://login.veevavault.com to ensure they are working as expected. Afterwards, access your specific Activator URL at https://example.activator.cloud/ and enter your Vault credentials.

_{NB: Some Vault Promomats installations implements a Single-Sign-On (SSO) service to enable users to sign into Vault Promomats. If your organization uses SSO to sign into Promomats, you might not be able to login to Activator directly, using your Promomats credentials. Instead, open Activator from within Vault Promomats, using a Promomats document in Draft state, often referred to as an “Access document”.}

If you cannot access PromoMats or Activator, it might be your credentials are locked. To unlock them, try to follow the instructions available when you login via https://login.veevavault.com

_{(If your organization uses Single-Sign-On to access PromoMats, you will not be able to unlock your account using the Veeva instructions. Instead, contact the IT Helpdesk in your organization.)}

When accessing via PromoMats, there's an option to change the password once you have logged in by clicking in your profile name and accessing your profile information. There will be an option to change your password. If you have been unable to access your account, feel free to use the "Forgot Password?" link in the login screen and follow the instructions. You will receive an email with a link to effectively change your password.

_{(If your organization uses Single-Sign-On to access PromoMats, you will not be able to change your password inside PromoMats. Instead, contact the IT Helpdesk in your organization.)}

The documents that you can edit will be restricted by the permissions you have on them. By default, there are three levels: Viewer, Editor and Owner. But there are many more roles with different assignments, depending on the country, product, etc. Activator is made to work and be able to save material when you have at least the same level of permissions as an editor. If you are in doubt you have the right permission set, contact your Vault Administrator to have your account updated.

Naming conventions are relevant, but they depend on the content creation guidelines each company has. We recommend to check with each brand team to ensure this information aligns with corporate good practices, specially referred to monitoring.

You have different options: You can use the XLIFF/Excel generator provided by Activator in which each slide can generate an industry standard file to be shared with any translation agency. Alternatively, a translator with access to Activator can perform the text edits directly in the tool, using different text editing tools in Activator. For more information feel free to review the walk through guide in the Support Portal.

In Activator a Component is a piece of content that has been coded specifically to make it easy the task of replicating specific elements on a slide. This could be for example tables, popups, graphs, etc. Activator has a number of default components, but this can be expanded by any agency creating shared resources. Interactive tracking elements will usually be added as a component to ensure reusability across localizations.

An element is any visual object on a slide.

If you have access to your Client's Vault, you should be able to use the same account with Activator. We recommend to develop certain features in a sandbox environment, like shared resources, to have full control of the ability to test the content, But in order to reduce the time of delivery, is recommended to work directly on the client's production environment for plain brand content.

One of the simplest ways is to use the search bar in Activator. This will look across all the material accessible by your account. If you know the Vault ID of the specific document, you could also insert that in the search feature.

Activator has an embedded QR code generator that allows you to preview

Yes. Email templates can be generated on Activator. To start creating one, click on the option available in the Activator home screen. With Activator, you can create

No. Shared resources need to be coded on a local machine in order to add required material, like images and fonts. Training and certification support is offered to agencies who require to make them. However, Shared resources can be edited in Activator, selecting colors and navigation configuration.

There are no limits! Activator grows and grows in features all the time. However, Activator is designed to generate CLM content for iPads, in a 4:3 screen proportion, and the editability of material will depend if content creation guidelines are followed accordingly. More information on Training and certification support is offered to agencies who require them.

Activator uses industry standard Amazon AWS to cache your work before you publish material in Vault. However, this requires an steady connection we cannot ensure 100% of your work will be saved. We recommend to publish to Vault from time to time to ensure nothing is lost in case of an unfortunate event.