Email Tokens

{{$VaultDocID}}

Expands to a URL pointing to a Vault PromoMats document with the corresponding VaultDocID. When using this token, replace VaultDocID with the ID of the appropriate document in Vault.

For example, {{$20}} points to Vault document ID 20.

{{accTitle}}

Inserts Account salutation

{{accFname}}

Inserts Account first name

{{accLname}}

Inserts Account last name

{{accCredentials}}

Inserts Account credentials

{{emailTemplateFragment}}

Inserts an HTML snippet that is managed by the Vault Email Template Fragment document type. Typically used to append a standard disclaimer or ISI to the end of the selected template.

{{engageLink}}

Expands to a URL pointing to a Engage for Portals Presentation hosted on an external site. Add the exact same value from the url_v field of the website object to the document_host_url_v field on the Email Template or Email Fragment record in Vault.

For example, <a href="{{engageLink}}"> Click here for your Engage Presentation</a>

{{insertEmailFragments}}

Used in templates to define where fragments are inserted. This token must be inserted in an empty <table> tag in the Email Template.

Do not insert multiple {{insertEmailFragments}} tokens into the same Email Template.

{{ISILink}}

Expands to a URL pointing to a Vault document of type Important Safety Information.

{{parentCallDatetime}}

Inserts the date, time, and time zone of the associated Parent Call, ensuring this information is correct when the email is sent.

{{PieceLink}}

Displays a URL to the Vault document associated as the Related Piece.

{{PILink}}

Displays a URL to a Prescribing Information Vault document.

{{timeZone}}

For iPad end users, this token displays the value of the time zone of the device. The format is based on the user’s Salesforce locale.

For Online end users, this token displays the value of the TimeZoneSidKey field on the User record and displays with the format: GMT +/- X hours.

{{unsubscribe_product_link}}

Inserts an unsubscribe link in an email. The unsubscribe link inherits the Product or Detail Group + Product associated with the template.

When the recipient clicks the unsubscribe link, the opt-out activity is recorded for the Account, email address, and Product or Detail Group + Product in the corresponding Multichannel_Consent_vod record. All future emails to the Account plus the email address are suppressed for this Product or Detail Group + Product until an opt-in activity is collected or the opt-out expiration date is set.

For example:

<a href="{{unsubscribe_product_link}}">Unsubscribe</a> from all future emails about Cholecap.

{{userEmailAddress}}

Inserts the end user's email address. This token is typically used in the from or reply-to fields of an outbound email template.

{{userName}}

Inserts the end user’s name.

{{userPhoto}}

Photo of user stored in the User_Detail_vod object.

Photos display at their native size, except for in the My Profile tab, where it displays in 160x120 pixels.