Supported Browsers

Supported Browsers

Activator is a web-based application and is optimised for modern Chromium-based browsers. Using an unsupported browser may result in layout issues, missing features, or unexpected behaviour.

Supported Browsers

Unsupported Browsers

The following browsers are not supported. Activator may appear to work in some cases, but full functionality cannot be guaranteed:

• Mozilla Firefox

• Apple Safari

• Legacy Microsoft Edge (non-Chromium)

• Internet Explorer (any version)

If you encounter an issue while using an unsupported browser, please switch to Chrome or Edge Chromium before reporting a bug.

Mobile Browsers

Activator is not optimised for mobile browsers and is intended for use on desktop or laptop computers. Building and editing content on mobile devices is not supported.

Keeping Your Browser Up to Date

To update Google Chrome: open the menu (⋮), go to Help → About Google Chrome. The browser will check for and install any available updates.

To update Microsoft Edge: open the menu (⋯), go to Help and feedback → About Microsoft Edge. Edge will check for updates automatically.

If you are on a managed device where browser updates are controlled by your IT department, contact your IT team if you believe your browser is out of date.

Clear Your Browser Cache

Use this guide to resolve display issues or load inconsistencies in Activator. These problems are often caused by your browser serving an outdated cached version of the application. Clearing the cache forces the browser to reload the latest version of Activator.

Google Chrome (Windows / macOS)

• Click the three-dot menu (⋮) in the top-right corner of the browser window.

• Select More tools → Clear browsing data...

• Set the Time range to All time.

• Check Cached images and files. Uncheck all other options unless you also need to clear cookies or browsing history.

• Click Clear data.

• Restart the browser, then open Activator again.

Microsoft Edge (Windows / macOS)

• Click the three-dot menu (⋯) in the top-right corner.

• Go to Settings → Privacy, search, and services.

• Under Clear browsing data, click Choose what to clear.

• Set the Time range to All time.

• Select Cached images and files.

• Click Clear now, then restart the browser.

Safari (macOS only)

• In the menu bar, click Safari → Settings (or Preferences on older macOS versions).

• Go to the Privacy tab and click Manage Website Data...

• Click Remove All → Remove Now.

• Close the Settings window and restart Safari.